Important: By using DataHive, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. This policy may be updated at any time without prior notice.
1. Information We Collect
1.1 Account Information
When you create an account on DataHive, we collect:
- Display name and email address (for email registration)
- Discord user ID and avatar (for Discord registration)
- Password hash (for email accounts only)
- Account creation date and last login information
- Custom avatar uploads and profile information
1.2 Usage Data
We automatically collect information about your use of our services:
- Download history and file access logs
- Search queries and browsing patterns
- IP addresses and browser information
- Device information and operating system
- Subscription and payment information
- DataBits earnings and spending history
1.3 Content Data
When you upload content to DataHive:
- Asset files, descriptions, and metadata
- Images and screenshots associated with uploads
- Tags, categories, and other classification data
- Comments and feedback on submissions
2. How We Use Your Information
2.1 Service Operation
We use your information to:
- Provide and maintain the DataHive platform
- Process downloads and manage daily limits
- Handle subscription payments and billing
- Manage the DataBits reward system
- Moderate content and enforce community guidelines
2.2 Communications
We may contact you for:
- Account verification and password resets
- Service announcements and updates
- Subscription notifications and billing
- Customer support and technical issues
2.3 Analytics and Improvements
We analyze usage data to:
- Improve our services and user experience
- Optimize download speeds and server performance
- Develop new features and functionality
- Prevent fraud and abuse
3. Information Sharing and Disclosure
3.1 Third-Party Services
We may share information with:
- Discord: For OAuth authentication and Discord integration
- PayPal: For payment processing and subscription billing
- Analytics Services: For usage statistics and performance monitoring
- CDN Providers: For content delivery and download optimization
3.2 Legal Requirements
We may disclose your information if required to:
- Comply with legal obligations or court orders
- Protect our rights, property, or safety
- Investigate potential violations of our terms
- Prevent fraud, abuse, or illegal activities
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encrypted data transmission using HTTPS
- Secure password hashing and authentication
- Regular security audits and updates
- Limited access to personal data by authorized personnel
- Secure payment processing through trusted providers
Security Notice: While we strive to protect your information, no method of transmission over the internet is 100% secure. Use DataHive at your own risk.
5. Data Retention
We retain your information for as long as necessary to provide our services:
- Account Data: Until account deletion or 2 years of inactivity
- Download Logs: Up to 1 year for analytics purposes
- Payment Records: As required by law (typically 7 years)
- Content Files: Until removal by uploader or violation of terms
6. Your Rights and Choices
6.1 Account Management
You have the right to:
- Access and update your account information
- Change your display name and avatar
- Link or unlink Discord accounts
- Delete your account and associated data
6.2 Data Portability
You can request:
- Export of your uploaded content and metadata
- Download history and DataBits transaction records
- Account information in a portable format
7. Cookies and Tracking
We use cookies and similar technologies for:
- Maintaining your login session
- Remembering your preferences and settings
- Analytics and performance monitoring
- Preventing fraud and abuse
8. Children's Privacy
DataHive is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. By using DataHive, you consent to such transfers and acknowledge that data protection laws may differ between countries.
10. Subscription and Payment Data
10.1 Subscription Information
For subscription services, we collect and process:
- Subscription tier and billing information
- Payment method and transaction history
- DataBits purchases and redemptions
- Gift code usage and distribution
- Auto-renewal preferences and cancellations
10.2 Payment Processing
Payment information is processed securely through third-party providers. We do not store complete payment card details on our servers.
11. Service Modifications and Termination
Important: DataHive reserves the right to modify, suspend, or terminate services at any time for any reason without prior notice. This includes but is not limited to:
- Subscription plan changes or cancellations
- Feature modifications or removals
- Account suspensions or bans
- Service discontinuation
No refunds will be provided for terminated services or accounts, regardless of remaining subscription time or DataBits balance.
12. Changes to This Privacy Policy
We may update this Privacy Policy at any time without prior notice. Changes become effective immediately upon posting. Your continued use of DataHive constitutes acceptance of any modifications.
13. Contact Information
Disclaimer: This privacy policy is provided as-is without warranties. DataHive makes no guarantees about data security, service availability, or continued operation. Use our services at your own risk and discretion.
© 2025 DataHive. All rights reserved. This document was last updated on December 7, 2025.
